Last Rush Hour

On the decentralization of knowledge work in the 21st century

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Last Rush Hour

On the decentralization of knowledge work in the 21st century

New
Decentralized Knowledge Work: Transforming Organizational Management, Culture
The economics of office presence
Buildings and bureaus: RTO isn’t only about trust and control
Redefining office space use in the post CCO era
No assembly required
Future shock and past snapback
The terms “flex” “hybrid” and “remote” represent evolution of knowledge work
From workplace to gathering place
An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive. An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive.
It’s now longer about whether to CCO or not. New model of knowledge work needed.
Distance isn’t quite dead. It’s being defined and justified. And it remains a burden.
  • Consulting Services
  • The Book
    • FAQ: Questions about Last Rush Hour
    • What others are saying about Last Rush Hour
    • Other recommended books
  • Blog
  • Podcasts
  • Presentations
    • Consulting services to help knowledge organizations adapt people, processes, structure, and values to optimally align with and benefit from the decentralization of knowledge work, lessen future shock and thrive in the future.
    • The Decentralization of Knowledge Work: Implications for Regional and Transportation Planning and Economic Development
    • The Decentralization of Knowledge Work: How It Helps Organizations Address 3 Key Challenges

Tag: information and communications technology

Buildings and bureaus: RTO isn’t only about trust and control

Return to office (RTO) isn’t only about control or trust or workplaces. It’s more fundamental. It’s essentially about organizational identity….

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by Frederick Pilot
October 12, 2025

Redefining office space use in the post CCO era

Return to office (RTO) policies have created controversy, framed as a set to between executive leadership wanting staff to work…

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by Frederick Pilot
October 7, 2025

No assembly required

As information and communications technology tools decentralize and virtualize knowledge work, it challenges knowledge organizations to reconceptualize working. In the pre information economy industrial age, work and education involved assembling: in schools, factories and offices.

Now the office is optional.

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by Frederick Pilot
October 3, 2025

Future shock and past snapback

Before advances in information and communications technologies over the past four decades, knowledge work required industrial scale centralized commuter offices…

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by Frederick Pilot
September 29, 2025

From workplace to gathering place

The return to office debate reflects a transition period away from when the tools to process, document and communicate information…

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by Frederick Pilot
September 17, 2025

From Office to Output: Redefining Knowledge Work

In the first half of the 2020s, two developments emerged with major implications for knowledge work. The first is virtualization…

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by Frederick Pilot
July 5, 2025

Toffler’s second and third waves colliding in U.S. federal government

In his 1980 book The Third Wave, futurist Alvin Toffler depicted the long-term evolution of modern socio-economy as a series…

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by Frederick Pilot
February 25, 2025

The customer service model and government offices

The Trump administration’s offer this week to federal employees to either do their jobs in government offices or resign effective…

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by Frederick Pilot
January 30, 2025

Washingtonian staff goes on strike after CEO Cathy Merrill’s op-ed about remote work – The Washington Post

In Thursday’s op-ed, Merrill wrote that she had discussed the downsides of remote work with fellow chief executives and estimated…

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by Frederick Pilot
May 8, 2021

State of California must overcome ingrained organizational culture, IT challenges to successfully navigate transition to virtual work

Two factors have accelerated the State of California’s more than three decades in the making shift to virtual work: The…

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by Frederick Pilot
June 6, 2020

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