Last Rush Hour

On the decentralization of knowledge work in the 21st century

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Last Rush Hour

On the decentralization of knowledge work in the 21st century

New
Decentralized Knowledge Work: Transforming Organizational Management, Culture
The economics of office presence
Buildings and bureaus: RTO isn’t only about trust and control
Redefining office space use in the post CCO era
No assembly required
Future shock and past snapback
The terms “flex” “hybrid” and “remote” represent evolution of knowledge work
From workplace to gathering place
An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive. An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive.
It’s now longer about whether to CCO or not. New model of knowledge work needed.
Distance isn’t quite dead. It’s being defined and justified. And it remains a burden.
  • Consulting Services
  • The Book
    • FAQ: Questions about Last Rush Hour
    • What others are saying about Last Rush Hour
    • Other recommended books
  • Blog
  • Podcasts
  • Presentations
    • Consulting services to help knowledge organizations adapt people, processes, structure, and values to optimally align with and benefit from the decentralization of knowledge work, lessen future shock and thrive in the future.
    • The Decentralization of Knowledge Work: Implications for Regional and Transportation Planning and Economic Development
    • The Decentralization of Knowledge Work: How It Helps Organizations Address 3 Key Challenges

Tag: decentralization of knowledge work

The economics of office presence

The virtualization and decentralization of knowledge work has greatly reduced the need for office attendance. But it nevertheless holds value…

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by Frederick Pilot
October 14, 2025

Buildings and bureaus: RTO isn’t only about trust and control

Return to office (RTO) isn’t only about control or trust or workplaces. It’s more fundamental. It’s essentially about organizational identity….

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by Frederick Pilot
October 12, 2025

Redefining office space use in the post CCO era

Return to office (RTO) policies have created controversy, framed as a set to between executive leadership wanting staff to work…

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by Frederick Pilot
October 7, 2025

No assembly required

As information and communications technology tools decentralize and virtualize knowledge work, it challenges knowledge organizations to reconceptualize working. In the pre information economy industrial age, work and education involved assembling: in schools, factories and offices.

Now the office is optional.

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by Frederick Pilot
October 3, 2025

Future shock and past snapback

Before advances in information and communications technologies over the past four decades, knowledge work required industrial scale centralized commuter offices…

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by Frederick Pilot
September 29, 2025

Toffler’s second and third waves colliding in U.S. federal government

In his 1980 book The Third Wave, futurist Alvin Toffler depicted the long-term evolution of modern socio-economy as a series…

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by Frederick Pilot
February 25, 2025

The customer service model and government offices

The Trump administration’s offer this week to federal employees to either do their jobs in government offices or resign effective…

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by Frederick Pilot
January 30, 2025

Office presence controversy overlays larger question of how knowledge work managed, organized.

The controversy over attendance in centralized commute-in offices is currently centered around return to office (RTO) policies and when knowledge…

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by Frederick Pilot
January 24, 2025

Virtualization of knowledge work could portend major downsizing trend

As knowledge work is virtualized and decentralized out of commute in offices with modern information and communication technologies, some organizations…

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by Frederick Pilot
January 5, 2025

Knowledge work has been slowly decentralizing for decades. But since COVID pandemic, it seems like just the past few years.

Many knowledge organizations have been blindsided by the rapid decentralization of knowledge work. It is disrupting the usual manner of…

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by Frederick Pilot
December 14, 2024

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