Last Rush Hour

On the decentralization of knowledge work in the 21st century

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Last Rush Hour

On the decentralization of knowledge work in the 21st century

New
Decentralized Knowledge Work: Transforming Organizational Management, Culture
The economics of office presence
Buildings and bureaus: RTO isn’t only about trust and control
Redefining office space use in the post CCO era
No assembly required
Future shock and past snapback
The terms “flex” “hybrid” and “remote” represent evolution of knowledge work
From workplace to gathering place
An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive. An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive.
It’s now longer about whether to CCO or not. New model of knowledge work needed.
Distance isn’t quite dead. It’s being defined and justified. And it remains a burden.
  • Consulting Services
  • The Book
    • FAQ: Questions about Last Rush Hour
    • What others are saying about Last Rush Hour
    • Other recommended books
  • Blog
  • Podcasts
  • Presentations
    • Consulting services to help knowledge organizations adapt people, processes, structure, and values to optimally align with and benefit from the decentralization of knowledge work, lessen future shock and thrive in the future.
    • The Decentralization of Knowledge Work: Implications for Regional and Transportation Planning and Economic Development
    • The Decentralization of Knowledge Work: How It Helps Organizations Address 3 Key Challenges

Tag: centralized commuter offices

The economics of office presence

The virtualization and decentralization of knowledge work has greatly reduced the need for office attendance. But it nevertheless holds value…

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by Frederick Pilot
October 14, 2025

Buildings and bureaus: RTO isn’t only about trust and control

Return to office (RTO) isn’t only about control or trust or workplaces. It’s more fundamental. It’s essentially about organizational identity….

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by Frederick Pilot
October 12, 2025

No assembly required

As information and communications technology tools decentralize and virtualize knowledge work, it challenges knowledge organizations to reconceptualize working. In the pre information economy industrial age, work and education involved assembling: in schools, factories and offices.

Now the office is optional.

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by Frederick Pilot
October 3, 2025

Future shock and past snapback

Before advances in information and communications technologies over the past four decades, knowledge work required industrial scale centralized commuter offices…

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by Frederick Pilot
September 29, 2025

From workplace to gathering place

The return to office debate reflects a transition period away from when the tools to process, document and communicate information…

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by Frederick Pilot
September 17, 2025

An emerging — and dubious — tradeoff: Making CCOs destinations worth the drive.

In his 1976 book, The Telecommunications-Transportation Tradeoff, Jack Nilles posited that telecommunications had evolved to the point it could substitute…

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by Frederick Pilot
September 15, 2025

It’s now longer about whether to CCO or not. New model of knowledge work needed.

When knowledge workers worked in centralized offices, they commuted to them because that’s where the tools of their trade were….

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by Frederick Pilot
September 12, 2025

Toffler’s second and third waves colliding in U.S. federal government

In his 1980 book The Third Wave, futurist Alvin Toffler depicted the long-term evolution of modern socio-economy as a series…

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by Frederick Pilot
February 25, 2025

Knowledge organizations suffer “future shock”

In 1970, futurist Alvin Toffler coined term “future shock.” It occurs when the future arrives too quickly for people and…

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by Frederick Pilot
February 7, 2025

The customer service model and government offices

The Trump administration’s offer this week to federal employees to either do their jobs in government offices or resign effective…

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by Frederick Pilot
January 30, 2025

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