The customer service model and government offices
The Trump administration’s offer this week to federal employees to either do their jobs in government offices or resign effective…
Month: January 2025
Office presence controversy overlays larger question of how knowledge work managed, organized.
The controversy over attendance in centralized commute-in offices is currently centered around return to office (RTO) policies and when knowledge…
Virtualization and decentralization of knowledge work requires organizational communication, cultural transformation
The virtualization and decentralization of knowledge work requires knowledge workers to learn new ways of working. Primarily, learning to work…
Thought work doesn’t require a centralized commute-in office
As knowledge or thought work as it’s called becomes virtual and is done outside of centralized commuter offices, some knowledge…
Tipping point: Virtualization and decentralization of knowledge work disrupting traditional concept of employment
Under the traditional concept of employment, an employer sets the conditions of employment: When, where and how the work is…
Virtualization of knowledge work could portend major downsizing trend
As knowledge work is virtualized and decentralized out of commute in offices with modern information and communication technologies, some organizations…