Why Do We Still Commute? – Pacific Standard

Over the last year, many companies have ended their liberal work-from-home policies. Firms like IBM, Honeywell, and Aetna joined a long list of others that have deemed it more profitable to force employees to commute to the city and work in a central office than give them the flexibility to work where they want. It wasn’t supposed to be this way—at least according to Norman Macrae.

Macrae foretold the exact path and timeline that computers would take over the business world and then become a fixture of every American home. But he didn’t stop there. The spread of this machine, he argued, would fundamentally change the economics of how most of us work. Once workers could communicate with their colleagues through instant messages and video chat, he reasoned, there would be little coherent purpose to trudge long distances to work side by side in centrally located office spaces. As companies recognized how much cheaper remote employees would be, the computer would, in effect, kill the office—and with that our whole way of living would change.

Source: Why Do We Still Commute? – Pacific Standard

As readers of this blog know, I am firmly in Macrae’s camp. I have a couple of issues with this analysis by Greg Rosalsky. It contains the implicit assumption that knowledge workers commute in order to have real time, face to face conversations with their colleagues every Monday through Friday. The value of these co-located daily discussions is cited to justify the daily commute.

That might hold true for those working in intense think tank work environments like Google’s Moonshot Factory where the job is a group exercise of spitballing and deeply analyzing concepts for their practicality and most importantly, their potential monetization. That’s more akin to a live-in academic residential fellowship than the usual type of work most knowledge workers perform with most of its components and deliverables in digital form accessible from most anywhere. In fact, many of them find they are more able to think and concentrate outside of centralized, commute-in office spaces such as in quiet home offices and communicate quite easily with colleagues using online collaboration tools.

Rosalsky’s article also repeats the “urban centers are cool and people want to live there” to partly explain why we continue to commute to centralized offices in metro areas. But as Rosalsky also notes, the cost of living there is quite high. It’s often out of reach for all but the highest paid knowledge workers and is itself a factor driving lengthening commutes to distant locales where housing is affordable.

To Rosalsky’s credit, he does mention the personal costs of commuting borne by knowledge workers — and indirectly by their organizations due to the adverse health and wellness impacts of daily commuting. I would argue that the maturation and proliferation of information and communications technology has brought us to the point predicted by Macrae where for the vast majority of knowledge workers, the costs of daily commuting can no longer be justified nor the expense of maintaining centralized, commute-in office space for their organizations.

Leverage ICT for rapid remedy to jobs vs. affordable housing imbalance in metro areas

As I look out the window of my California Housing Finance Agency office in downtown Sacramento at 5 p.m. on a Wednesday, I see a lot of cars.Filled with public employees, teachers, nurses and construction workers, the cars aren’t going to nearby homes. They are lining up to jump on the freeway and drive to the distant homes their drivers can afford. These are middle-income, working families who can’t find housing in the region’s most important job center. And this isn’t just a Sacramento problem, it’s a California problem.

Source: Don’t neglect middle class in California’s housing crisis | The Sacramento Bee

Actually it’s not just a California problem. It’s present in many if not most metro areas. It will be an ongoing issue as long as knowledge industry jobs continue to be concentrated in metro centers where housing is costly, forcing knowledge workers to live elsewhere — often more than an hour away over congested highways — where housing is affordable.

Building more affordable housing in metro centers is far easier said than done and can take decades of political and regulatory wrangling. A far faster and less costly and complicated solution is leverage today’s information and communications technology (ICT) to bring knowledge work to the communities where knowledge workers live, working in home or satellite offices or co-working facilities.

Leveraging ICT doesn’t mean there are no infrastructure costs over the long term. The infrastructure for the 21st century is fiber optic cable. Dubbed the “Information Superhighway” by Al Gore, it should be given the same priority and funding as roads and highways were in the 20th, particularly to deploy it to outlying communities with the greatest need for telecommunications infrastructure modernization.

S. F. Bay Area hitting the wall with unaffordable housing, lengthy commutes

The September losses, combined with 2,400 job losses reported by the EDD for August, paint an unsettling picture and lend credence to the assessment from a growing number of experts that the Bay Area’s job growth has begun to slow dramatically.

“The slowdown is real,” said Stephen Levy, director of the Palo Alto-based Center for Continuing Study of the California Economy. “There were times this year we thought that job losses here and there were just temporary. But the slowdown is a fact. It’s happening.”

The lack of housing also makes it tough for employees to live near their workplaces, forcing many into lengthy commutes on roads choked with traffic. Some prospective employees decide they’d rather not bother.

“The economy in the Bay Area has pushed up against the physical limits of a lack of housing and a lack of places for workers to live,” said Jeffrey Michael, director of the Stockton-based Center for Business and Policy Research at University of the Pacific.

Source: Bay Area hammered by monthly loss of 4,700 jobs

The San Francisco Bay Area is reaching the limits of time and distance. People will only commute so long and so far before it becomes unfeasible.

The silver lining is the Bay Area is headquarters to many information and communications technology companies that innovated the tools to bridge and time and distance gap and make it possible for knowledge workers to work in the communities where they live — and can find affordable housing — rather than wasting time in needless, traffic choked commutes.

Believe it or not, commuting will get better — a few decades from now – San Francisco Chronicle

Let’s start with the bad news. Commuting, that scourge of modern life, will not go away. Skip forward a few decades, and the Bay Area’s clogged roads won’t magically clear. Getting to work will still take time. But you may actually enjoy it. And you’ll have a few options that don’t exist today – some of which could radically change the way California grows. To start with, you probably won’t be doing the driving. Whether you’re in your own car, or in a shuttle van or bus with fellow commuters, the vehicles will drive themselves in most if not all circumstances. And they’ll be electrified, so no more choking exhaust.

Source: Believe it or not, commuting will get better — a few decades from now – San Francisco Chronicle

The problem with this prognostication is it assumes commuting to a centralized office setting will continue well into the 21st century. And along with it, the problem of moving enormous numbers of people over increasing distances so they arrive and depart their offices in a relatively short time window each day.

It’s an outdated 20th century analysis. It views commuting as a transportation problem when in fact commuting itself has been obsoleted in the present decade by the maturation and proliferation of information and communications technology (ICT). It’s no longer necessary to transport human bodies to perform knowledge work daily. ICT makes it possible for knowledge workers to do their work in the communities where they live rather than wasting uncompensated personal time every weekday commuting.

We don’t need to wait decades for electric cars to be perfected and automated public transit and hyperloops to be built. We have the solution today — right now — to end the needless bane of the daily commute.

Transition from Industrial Age to knowledge economy sparks debate over “remote” work

No one said the decades long transition from the Industrial Age to the Information Age knowledge economy would be an easy one. Exhibit A is the debate over “remote” work spotlighted in this article in the November 2017 issue of The Atlantic and the extensive comment thread it generated on LinkedIn.

It’s not hard to see why it’s an either/or issue when framed as working remotely. Remote is a relative term to the other side of the dichotomy – the traditional commute in, centralized office. Hence, the debate is over the merits and demerits of working remotely versus working in the centralized commuter office (CCO).

It’s a natural one given how advances in information and communications technology (ICT) over the past two decades have rendered the CCO increasingly less relevant and decentralized knowledge work. For some organizations such as Automattic, developer of the WordPress web platform, there is no such thing as remote working because there is no CCO.

Essentially, the debate over “remote” versus centralized and co-located is part of the process of coming to terms with the ICT spawned disruption to the Industrial Age model as we move toward a new way of doing knowledge work.

It isn’t 40 hours a week of face to face brainstorming and chatting with colleagues at nearby desks that requires a trip to and from home each weekday with the state of today’s ICT and collaboration tools. Much thought work can be done individually and occurs 24 hours a day – including while exercising and sleeping. In fact, both regular exercise and sufficient sleep are crucial to strong cognitive functioning that drives creativity and problem solving. Both of those activities are too often impeded by the daily time suck of needless commuting. Particularly as commutes grow longer in congested, costly metro areas that force knowledge workers to live farther away from the CCO to obtain affordable housing.

Long commutes to reach affordable housing blamed for hampering California’s ability to reduce greenhouse gas emissions

California has hit a speedbump in its efforts to reduce greenhouse gas (GHG) emissions under landmark environmental legislation enacted in 2006 to slow carbon dioxide emissions and their contribution to global warming, concludes a recent report issued by the San Francisco-based nonprofit organization Next 10. It found that while the state has made progress in reducing carbon dioxide emissions relative to economic growth, pollutants from motor vehicles have increased.

“In 2015, total transportation-related GHG emissions rose by 2.7 percent, largely due to an increase of 3.1 percent in emissions from on-road vehicles like cars, trucks and buses,” Next 10 stated in a news release. “This increase seems to be a result of a strong economy and lower gas prices resulting in more vehicles on the road, combined with a housing crisis that has led to longer commutes.”

California’s housing crisis has been building since the 1960s and is a longstanding problem in the Golden State, which has some of the highest housing costs in the United States. High housing costs force people into longer and longer commutes in search of affordable housing in communities increasingly distant from their workplaces since proximity to metro centers tends to positively correlate with higher home and rental prices. No environmental legislation can remedy this fundamental economic reality.

Instead, it requires a shift in thinking away from the Industrial Age model of where and how we live and work – reinforced by automobiles, cheap fuel and multi lane highways built in the latter half of the 20th century that drive GHG emissions – to a new mindset for the information-based socio-economy of the 21st century.

Why? Because many of those commuters are knowledge workers who thanks to advances in information and communications technology (ICT) over the past two decades no longer need to regularly work in a commute-in office located far from their residential communities. The electronic tools they need to do their jobs work just as well in a home office or a community-based satellite office or shared co-working center as they do in a centralized, commute in office. And there are lots of collaboration apps and tools to enable knowledge workers to stay in touch with colleagues and customers. Reducing unnecessary daily commute trips will go a long way toward helping California get back on the road toward meeting its GHG reduction goals.

Home offices offer superior solution for congested, costly metro versus mass transit

As we demonstrate in a new report for Chapman University, our urban form does not work well for conventional mass transit. Too many people go to too many locales to work, and, as housing prices have surged, many have moved farther way, which makes trains less practical, given the lack of a dominant job center.

Rather than try to re-engineer the region, perhaps we should seek mobility solutions that can work. Building new rail lines — and, and even more absurdly, trolleys, which average a pathetic 8 miles per hour — will do nothing relieve traffic. More densification can be expected only to worsen congestion.

Arguably, the most promising step would be to encourage work at home. There are already more people working at home than transit riders in Southern California. Since 1990, home office use increased by eight times that of transit use, with virtually no public expenditure. Home-based workers, needless to say, do not receive subsidies.

Source: The great transit rip-off – Orange County Register

Joel Kotkin and Wendell Cox explain why mass transit cannot ease congestion in Southern California. Their explanation extends to most of today’s metro areas. While organizations have commute-in work locations, they aren’t necessarily well served by transit lines. And getting to work by transit is quite challenging and promotes wellness destroying super commutes that take hours every day and require multiple transfers and modes of transportation as recently detailed by The New York Times.

Kotkin and Cox propose a sensible, environmentally friendly and low cost solution that does away with commuting altogether: enabling people to work at home. Since not everyone has suitable home office space in their homes, co-working spaces and satellite locations in communities where workers live also provide a solution. Public funds would be better invested on telecommunications infrastructure than mass transit to support knowledge work performed in these communities.

Rethinking knowledge work

Bosses acknowledge that remote workers don’t suffer from productivity problems. Research has found telecommuters who can work outside normal office hours and don’t have to spend time commuting often are more productive than their cubicle-bound counterparts. Rather, managers want their teams within view and are willing to trade some efficiency for the serendipity that office-based conversations might yield.

Source: Working From Home? The Boss Wants You Back in the Office

Although information and communications technology (ICT) has eliminated the need to commute to an centralized, commuter office (CCO) every work day, many organizations stubbornly cling to the old paradigm out of habit even as peak hour traffic congestion grows and makes it less practical and inaccessible.

Diane Mulcahy notes executive and human resources professionals contend the CCO supports team-building, culture and collaboration. That’s likely true. But it comes at a terrible personal cost to staff member wellness and work satisfaction, not to mention the cost of maintaining CCOs. It’s not a good and sustainable tradeoff and it’s time to acknowledge that circumstance.

Silicon Valley ICT companies adhere to the CCO model, building huge, high dollar corporate campuses and busing staff there daily from San Francisco over jammed freeways. In the larger scheme, to solve this problem requires rethinking knowledge work. To what extent does it have to be done face to face and what can be done without staff being co-located? If team members must be in close daily proximity over the course of a project, a brainstorming session or an agile sprint, might that be done on a temporary basis with team members housed in close proximity so they don’t have to commute? In this framework, the CCO is replaced by a conference or meeting facility, with knowledge workers spending most of their time working in their communities in home offices or satellite or co-working spaces.

The solution to traffic congestion has to come from the demand side since adding more freeway lanes or smart vehicles isn’t the answer. That will require knowledge and information economy organizations to rethink how they manage and allocate resources.

Renewed exurban growth doesn’t necessarily mean long commutes

The reasons for growth can be varied, according to Frey and other demographers. Jobs in booming cities can draw new residents to nearby small towns, where quiet streets and good schools can be especially appealing to millennials ready to raise children. In some states, urban gentrification has pushed the poor and immigrants further into outlying towns, where housing is less expensive.The growth may portend a renewed interest in faraway suburbs, which was tamped down during the recession, Frey said.“The more successful parts of the country may be poised to experience a renewed ‘exurbanization’ as the economy picks up,” Frey said, referring to people who choose to live in rural areas while commuting into the city for work. The trend could lead to continued growth of small towns in states like Colorado, Oregon and Utah.

Source: While Most Small Towns Languish, Some Flourish

This item takes a surprisingly circa 1990 retro view of exurbanization. The virtualization of knowledge-based organizations and the broader deployment of advanced Internet protocol-based telecommunications infrastructure are factors that didn’t exist much then, making a long commute essential for most exurbanites. That’s not necessarily the case in 2017 and will increasingly be less so in the future.

Time for NYC organizations to go virtual as daily commuting becomes increasingly impractical and obsolete

NEW YORK — A massive two-month repair project will launch Monday at the country’s busiest train station, temporarily exacerbating the daily commuting struggle during what New York’s governor has predicted will be a “summer of hell.” But it’s only a stopgap measure against a root problem it won’t solve: that one of the world’s great cities increasingly seems unable to effectively transport its workforce. At Penn Station, crowds of commuters fuming at frequent afternoon delays already wedge into narrow stairways down to the tracks, all for the privilege of standing in the aisles of packed trains for a 45-minute ride home. In the mornings, it can take 10 minutes just to climb a flight of stairs to the concourse.

Source: Expectations low, NYC commuters brace for a ‘summer of hell’ – The Washington Post

The Industrial Age pattern of the daily commute to the downtown office is growing increasingly impractical and obsolete in a post-Industrial age when information and communications technology (ICT) is obviating the need for concentrations of centralized, commute-in offices like New York City’s.