“Telework” is outdated in age of location independent work

There are still a remarkable number of offices filled with modern-thinking people, trying to solve modern day issues that look like they were constructed in 1984. And while I love nostalgia as much as anyone, you don’t see Google and Facebook flaunting photos of high, padded cubicle walls and flourescent lights. Why? Because they want the most out-of-the-box, creative and collaborative employees working on their future-thinking initiatives.One of the biggest barriers I face in my work, promoting workplace flexibility, is the notion that employers think I’m talking about sending everyone to work from home. Again, “telework”, a term coined in the 70’s is also antiquated. It is in fact rooted in the notion that you have to be anchored somewhere to work, which is just not the way your average employee operates in 2015.

Source: Transforming the Workplace | Calgary Economic Development

Robyn Bews nails the transformation that’s taking place in how knowledge work gets done. She makes a key point I discuss in my book Last Rush Hour: the terms “telework” and “telecommuting” are based on the Industrial Age notion that knowledge work must be performed in what I term “centralized commuter offices” or CCOs for short. Under this outdated paradigm, “tele”working in another location is the exception rather than the rule.

For once and for all, please stop with this ‘death of the office’ stuff – Workplace Insight

Even hugely disruptive factors such as the proliferation of co-working space appear to be nothing more than an important new addition to the market.

The reasons for this attachment to creating places to bring people together are explored in typically lyrical fashion by the incomparable Neil Usher here. All that remains to add is that so long as people work on the same things and need to develop relationships, they’ll want to share physical space.

Source: For once and for all, please stop with this ‘death of the office’ stuff – Workplace Insight

Of course the office isn’t dead. Knowledge workers will continue to need them. However, the maturation of information and communication technology (ICT) in the 21st century is redefining the office. The office no longer has to be in high cost towers in urban centers — what I term in my book Last Rush Hour as centralized commuter offices or CCOs.

For example, the co-working office space to which the author refers enables knowledge workers to avoid the enormous personal cost of commuting to distant CCOs when these co-working facilities are located in their communities. There, they can serve multiple organizations and their members residing in a given community.

I concur with the author that people naturally want to develop relationships with their colleagues and ideally share physical space. But for knowledge workers, that’s not necessary on an 8-5, Monday through Friday basis. Much work can be done apart from colleagues along with the benefit of quiet concentration. Collaboration can be done via ICT and avoid the major expense and time suck of daily commuting.

A Toxic Work World – The New York Times

Still another woman wrote to me about her aspiration to an executive-level position and the predicament of doing so with a 2-year-old at home: “The dilemma is in no way the result of having a toddler: After all, executive men seem to enjoy increased promotions with every additional offspring. It is the way work continues to be circumscribed as something that happens ‘in an office,’ and/or ‘between 8–6’ that causes such conflict. I haven’t yet been presented with a shred of reasonable justification for insisting my job requires me to be sitting in this fixed, 15 sq foot room, 20 miles from my home.”

Source: A Toxic Work World – The New York Times

So writes Anne-Marie Slaughter of the outdated notion that knowledge work requires a separate, time-defined space in a centralized commuter office (CCO). Her correspondent is right: there really isn’t a logical rationale. It’s Industrial Age custom and practice and no longer necessary and appropriate in the 21st century when the information and communications technology tools knowledge workers need to do their work are widely accessible outside of CCOs. These tools disintermediate the time and distance constraints that place an unneeded and heavy burden on individuals and families.