RTO mandates part of push-pull struggle to redefine employment amid ICT advances
This isn’t the typical recessionary business cycle downsizing: layoffs either directly — or indirectly via attrition as described here. It’s…
Author: Frederick Pilot
Steve Jobs’ “bicycle for our minds” and the current standoff between office centralists and virtualists
The microcomputer is the “bicycle for our minds” as it was termed by Apple co-founder Steve Jobs. The Internet the…
From Office to Output: Redefining Knowledge Work
In the first half of the 2020s, two developments emerged with major implications for knowledge work. The first is virtualization…
Knowledge workers saying no to the negative externality of commuting. Push back has implications for employment.
As has been widely reported, tensions have erupted over the past two years or so between knowledge workers and their…
ICT’s disruption of traditional employment relationship basis of RTO tensions
Advances in information and communications technology (ICT) over recent decades are fundamentally altering our perceptions of knowledge work: what it…
Toffler’s second and third waves colliding in U.S. federal government
In his 1980 book The Third Wave, futurist Alvin Toffler depicted the long-term evolution of modern socio-economy as a series…
Organizational change: Shifting communication culture from real time spoken to async, writing-based.
The current tensions between knowledge organizations their thought worker staffs over office presence didn’t start with the social distancing public…
Knowledge organizations suffer “future shock”
In 1970, futurist Alvin Toffler coined term “future shock.” It occurs when the future arrives too quickly for people and…
The customer service model and government offices
The Trump administration’s offer this week to federal employees to either do their jobs in government offices or resign effective…
Office presence controversy overlays larger question of how knowledge work managed, organized.
The controversy over attendance in centralized commute-in offices is currently centered around return to office (RTO) policies and when knowledge…