Zappos is Leading the Way for Bossless Companies – The Atlantic
By Frederick Pilot
September 22, 2015
A radical experiment at Zappos may herald the emergence of a new, more democratic kind of organization.
Source: Zappos is Leading the Way for Bossless Companies – The Atlantic
This article posits that the proliferation of information and communications technology (ICT) is driving decision-making to lower levels of the traditional hierarchical organization, making its top-down, command and control management structure based on all information flowing upward less necessary.
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